is an art historian, a risk manager, a qualified claims adjuster and advisor to Forbes 400 fine art collectors across the United States. Prior to founding The Haven Art Group in 2008, Claire ran the art services division for American International Group where she and her team advised on the management and protection of private collections from $10m to $1.2bn. During her five years as Director she developed a number of international loss prevention programs including the stabilization and protection from hurricane, earthquake, wildfire and house fire. Claire was the first employee to write and implement fine art evacuation programs during Hurricane Katrina in 2005 and again before the California wildfires of 2007.
Claire started her career at Sotheby’s in London and received training in works on paper, sculpture, prints, furniture, wine and silver before being designated as a paintings specialist. Following her time at Sotheby’s, Claire spent seven years working for Chubb Insurance running a team of 30 appraisers in the US and Europe. A graduate of the Courtauld Institute of Art, Claire is a member of ArtTable and also serves on the boards of several non-profit organizations including the European Education Conference provider IFASIC, the American Federation of Arts (AFA), the Appraisers Association of America Foundation (AAAF) and Urban Gateways, which includes the oldest arts educational organization in Chicago (ART).
PATIENCE YVETTE MARMER
is our Director of Art Services and an experienced project, risk and fine art collection manager. Patience began her professional career with ten years in the not-for-profit sector. She volunteered for three years as International Meeting Planner with the global humanitarian relief group, Mercy Ships. Upon her return to the United States, Patience worked as Relationship Manager to the Family Membership at Family Office Exchange; the world's largest peer-to-peer network and important research think-tank for ultra-wealthy families and their family offices.
For ten years following, Patience worked in the multi-generational family office of MB Investments, a Forbes 400 family. At MBI, she managed the lifestyle service operations for the family's non-traditional assets, fine art and risk related strategies. Patience created and directed the customized personal risk and collection management programs for several diverse and highly active modern and contemporary collections which included projects for a 14,000sq ft private museum with storage vault and RFID tracking system.
Patience studied at the University of Illinois at Champaign-Urbana and has also studied at the School of the Art Institute in Chicago as well as completing three years of professional valuation studies. Patience is active in the fine arts community, has sat on several family office advisory boards and continues to present on fine art panels.
is a Fine Art Collection Manager for Havens where she advises clients on the complete care and maintenance of their collections including database infrastructure, conservation, framing, installation, loan administration, and security. Previously, Caroline was a registrar at the Museum of Contemporary Art Chicago where she managed the MCA's loan program, oversaw exhibition installations and administered an inventory of over 2,500 works of art.
Caroline has worked for Patti Gilford Fine Art in an art advisory capacity, sourcing acquisitions for private and corporate collections. She also spent two years working for the School of The Art Institute's Fashion Resource Center, where she helped manage a unique, hands-on collection of avant-garde garments, rare books, and fashion publications.
Caroline was awarded a merit scholarship to the University of Maryland, College Park where she studied European History. She was also awarded a merit scholarship to the School of the Art Institute of Chicago where she received her Masters in Arts Administration and Policy with a focus on cultural heritage policy.
is an Associate Fine Art Adjuster for Havens. She received her Master’s Certificate from the Association for Research into Crimes against Art (ARCA) and prior to that, Sally earned a dual B.A. in History of Art and Archaeological Studies from Yale University. Her degrees focused on art forgery, cultural property policies, and evolving wartime threats to world heritage. She is also a contributing researcher/writer to the Cultural Security Collage and Blog projects where her entries explore the emerging relevance of culture to international security through a discussion of her ideas on the relationship between culture, identity, and perceptions of security.
Sally joined the team in the spring of 2014 after working as Executive Administrator at the Chicago Conservation Center, where she gained valuable experience in generating condition and treatment reports and in art insurance policies. Sally has also worked and volunteered in various capacities for museums, galleries, and archaeological research programs. Sally is based in our New York City office, where she manages our NY territories.
is a Fine Art Claims Specialist for Havens. She joined the team after two years at the Allentown Art Museum in their development department. Prior to that, Hildi completed her Masters Degree in Fine and Decorative Art at Sotheby’s Institute of Art in London, where she focused on eighteenth century British painting and landscape architecture. At Sotheby’s, Hildi benefited from a hands-on object based curriculum and gained valuable experience identifying and cataloguing various types of artworks.
Also in London, she worked as an intern for the Dulwich Picture Gallery and for the Royal Academy of Arts in their education and programming departments, and has experience managing complicated databases and client relations. She is passionate about the preservation of artwork so people continue to benefit from the work aesthetically and intellectually for generations. Hildi received her undergraduate degree from Bryn Mawr College where she studied English Literature and the History of Art.